Bersa Atelier

  • Delivering Across Miles With Local Smiles

Shipping Information

Thank you for shopping with Bersaatelier! We want to ensure that your experience is smooth and enjoyable from start to finish. Below is everything you need to know about our shipping policies:

1. Shipping Locations

We currently ship to Pak, UAE, USA. If your location isn’t listed, please contact our customer service team for assistance.

3. Shipping Methods and Delivery Times

Delivery times may vary based on your location and the shipping method chosen. Please note that shipping times are estimates and delays may occur due to factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. We occasionally offer promotions with free shipping; please check our homepage or sign up for our newsletter to stay updated on special offers.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress through [tracking service] or by visiting [tracking link].

6. Delivery Issues

If you encounter any issues with your delivery, such as a lost or damaged package, please contact us at [customer service email/phone number] as soon as possible. We will work with you to resolve the issue promptly.

7. International Orders

For international orders, please be aware that customs duties and taxes may apply. These are the responsibility of the recipient and are not included in our shipping charges. Please check with your local customs office for details on potential charges.

8. Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

9. Contact Us

If you have any questions or need further assistance with your order, feel free to reach out to our customer service team. Please contact customer care by emailing contact@dilkashapperal.com with your order number. Once received, the customer care team will get back to you. Thank you for choosing Bersaatelier. We appreciate your business and look forward to serving you!